Troubleshooter Page
On this page we have links to solutions to a number of issues and problems relating to registering players and paying for registrations.
NOTE: OUR TROUBLESHOOTER PAGES HAVE NOT YET BEEN UPDATED FOR FALL 2007 REGISTRATION. WE WILL DO THIS SOON
| Option | This describes my problem (read carefully - most problems arise because people don't read instructions): | ||
| 1 | I need to register a player. I have not yet paid or tried to pay. |
 |
GO |
| 3 | I need to submit a MasterCard or Visa number for a refund (as instructed by the registrar). |
|
GO |
| 4 | QUESTION: Can I submit a
check? ANSWER: No, except by special arrangement with the registrar. Here is why we discourage payment by check. When you mail us a check, it has to be picked up from our PO Box, delivered to the registrar, who records the payment, then delivered to the treasurer, who makes out a deposit slip and deposits it with our bank. All this processing is much slower and prone to error than by MasterCard or Visa, where we are paid right away and does not involve so many people. |
|
GO |
| 5 | QUESTION: I think I registered
several times. What should I do? ANSWER: Don't worry, we screen all registrations and if a multiple registration has occurred we screen out the duplicates. If the registration was submitted by different people or at very different dates, this may take a little longer, but we will get there. We promptly refund excess multiple payments as soon as we become aware of them. |
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| If none of these describes your problem, send an e-mail to our . | |||
Last updated April 22, 2007 at 02:17 PM